Company
Contact us
We are reachable by email. There is no phone line and no contact form. Please never send us your bank password or a full card number — we do not need either, and we will never ask for them.
Help and questions
Anything about using YourCardSentry: your account, your budget, connecting a bank, or alerts. If the app is not working, the status page may already say why.
Privacy and your data
Correcting your data, a question about the Privacy Policy, or a request under a privacy law. Please write from the address on your account.
Downloading a copy of your data and disconnecting a bank are things you can do yourself, in the app, without waiting for us — and so is deleting the household, if you are the person who set it up.
Stopping text messages
Reply STOP to any text from us and they stop, with one message to confirm it. You can also untick SMS in your alert settings in the app and save. Reply HELP for help. How the text alerts work is on the text alerts page.